1.Q: Are you a manufacturer or a trading company?
We are manufacturer, we build the machine by our team. We have R&D team that can customize the machine based on customer requirement.
2.Q: Can you provide the quotation for your glue dispensing machine?
Yes, it's sure.
For our standard machines, we can quote you within 8 hours based on the quantity, shipping terms and other requirements you provide; for non-standard machines, you are also required to provide product requirements, and we will provide solutions internally, and then quote you after your approval.
3.Q: How is the amount of glue controlled?
Our system uses air pressure control to regulate the glue supply accurately.
4.Q: What are the consumable parts of your machine?
Our consumable parts include gun valve seals and pressure barrel seals, as well as sensors and gun heads. Other components can be negotiated with the customer.
5.Q: How much is the transportation freight?
Freight costs depend on factors such as quantity, weight, size, and destination port.
6.Q: What is the working lifetime of the machine?
Typically, our machines have a lifespan of over 5 years. Apart from consumable parts, other components can be replaced free of charge within the first year.
7.Q: How can I trust your company and ensure I receive the goods once I place an order?
Since our establishment in 2018, we have expanded to a 3000-square-meter factory with 60 dedicated employees. With 900 customers worldwide, our reputation speaks for itself.
8.Q: How is the packaging? Is it safe during transportation?
All machines are securely packed in robust plywood with protective foam inside, ensuring safe transportation.
9.Q: What is your lead time?
10-15 working days depending to your quantity.
10.Q: Are the machines easy to use? If I have no prior experience, can I operate them efficiently?
Do you provide a comprehensive user manual and instructional videos to assist us?
Yes, our machine is designed easy to use. Normally, it will take you 2-3 hours to learn on how to operate, if you have experience on the similar machine, it will be faster to learn. We will provide the English user manual, and remote video support. If you still have problems, we will arrange on site support.
11.Q: If we visit your factory, will you offer complimentary training?
Yes, warmly welcome you to visit our factory, we will arrange the free training for you.
Audited Supplier 
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